Checking travel companies, contracts and refunds before you bookLegal
Privacy policy
This website sells nothing and takes no bookings. This page lists exactly what we keep when you use the contact form.
Contents
Who handles your data
Tourist Agent is the data controller for information you send through this website. Data contact: info@touristagent.com.
This is an information website: it sells nothing, takes no bookings and handles no payments, so it holds very little data. All of it is listed below.
What we collect
What you send through the contact form
The contact form collects exactly these fields:
- What your message is about
- Your name
- Your message
- Page you are writing about (optional)
What the server records by itself
The web server logs IP address, time, page requested and browser type, for operations and abuse prevention.
Cookies and measurement
This is a static website. We set no tracking cookies, run no advertising pixels and use no third-party analytics.
Why we hold it
| Purpose | Basis |
|---|---|
| Answering your question or correction | At your request |
| Preventing form spam and abuse | Legitimate interest |
Who we share it with
What you send is used to answer you. We do not pass it to any company or operator mentioned on this site without your agreement.
Technical processors that make the form and the site work:
| Service | Provider | Processed in |
|---|---|---|
| Lark Suite | Lark Technologies | Singapore |
| Mailgun | Sinch Email | United States / European Union |
| Web hosting | our hosting provider | Vietnam |
How long we keep it
- Messages and form content: deleted after 36 months.
- Server logs: 12 months.
Your rights and changes
You can ask for a copy of what we hold, and ask us to correct or delete it. Write to info@touristagent.com; we respond within 30 days.
This policy can change. The current version always lives at this address, effective 2026-10-26.
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Send a correction or a question
Tell us which page and which line, what you found instead, and when. A link to an official source helps us check it. Tourist Agent does not sell tours, does not take bookings and does not pass your details to any travel company.